Hubungan Gaya Komunikasi Pemimpin dengan Efektivitas Pengambilan Keputusan di Dinas Pariwisata dan Kebudayaan Kab. Sikka

Maria Silvana Carcia; Maria Fransiska Angelina; Oktavia Jaslina Rini; Oktaviana Maryati Luju; Maria Dignata Sophina; Noventus Sodi

doi:10.61132/keat.v2i4.1830

Authors

Maria Silvana Carcia Universitas Nusa Nipa
Maria Fransiska Angelina Universitas Nusa Nipa
Oktavia Jaslina Rini Universitas Nusa Nipa
Oktaviana Maryati Luju Universitas Nusa Nipa
Maria Dignata Sophina Universitas Nusa Nipa
Noventus Sodi Universitas Nusa Nipa

DOI:

https://doi.org/10.61132/keat.v2i4.1830

Keywords:

Communication Style, Decision Effectiveness, Decision Making, Kula Babong, Leadership

Abstract

This study aims to analyse the relationship between leadership communication style and the effectiveness of decision-making in the Department of Tourism and Culture of Sikka Regency. The research emphasises the importance of open, clear, and participatory communication in supporting organisational coordination and improving the quality of decisions. Using a descriptive method, data were obtained through interviews with the Head of Department and a staff member involved in communication and policy implementation. The findings show that the leader applies a combination of democratic communication through the local Kula Babong approach and situational authoritarian communication. The democratic style enhances information flow, strengthens employee involvement, and increases acceptance of decisions. Meanwhile, the authoritarian style ensures discipline, clarity, and timely execution when firm direction is required. Staff members perceive the leader’s communication as polite, direct, and easy to understand, contributing to motivation and readiness to act. Overall, leadership communication significantly influences decision effectiveness across organisational contexts and growth.

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