Pengaruh Kemudahan Transaksi dan Layanan Terintegrasi pada Keputusan Penggunaan E-Wallet GoPay
(Survei pada Mahasiswa S1 dan D4 FE UNJ)
DOI:
https://doi.org/10.61132/pajamkeu.v1i5.689Keywords:
Decision to Use, Integrated Services, Transaction EaseAbstract
This study aims to determine whether transaction ease and integrated services influence the decision to use the GoPay e-wallet. The independent variables in this research are transaction ease (X1) and integrated services (X2), while the dependent variable is the decision to use GoPay (Y). The population of this study consists of undergraduate and diploma students (S1 and D4) from the Faculty of Economics at Universitas Negeri Jakarta. The sampling technique employed was random sampling, with primary data collected through a Likert-scale questionnaire. The data obtained were analyzed using Stata 13 software through classical assumption tests and multiple linear regression analysis. The results indicate that, partially, transaction ease and integrated services do not significantly influence the decision to use GoPay. However, simultaneously, these variables collectively affect the decision to use GoPay.
Downloads
References
Ilham Muhammad Zam Zam, F., & Hendayani, R. (2024). Pengaruh Kualitas Layanan dan Kepuasan Pelanggan terhadap Loyalitas Pelanggan pada Aplikasi Gopay. urnal Ekonomi, Keuangan & Bisnis Syariah, 6(8). https://journal-laaroiba.com/ojs/index.php/alkharaj/3635
Latief, F. (2023, Juni 1). Aspek Kemudahan Kegunaan Fitur Layanan dan Cashback Terhadap Keputusan Penggunaan Gopay. Jurnal Manajemen STIE Muhammadiyah Palopo, 9(1). https://journal.stiem.ac.id/index.php/jurman/article/view/1566/685
Latief, F., Firman, A., & Dirwan. (2023, Januari). Keputusan Pengguna Gopay dari Aspek E-Service Quality, Promosi dan Harga. Jurnal Ekombis Review, 11(1), 391-400. https://doi.org/10.37676/ekombis.v11i1
Mengenal Financial Teknologi. (2020, November 12). Bank Indonesia. Retrieved November 11, 2024, from https://www.bi.go.id/id/edukasi/Pages/mengenal-Financial-Teknologi.aspx
Permata Sari Intan Nainggolan, L., Abdullah, M. A.-F., & Perkasa, D. H. (2023). PENGARUH KUALITAS PELAYANAN,KEMUDAHAN PENGGUNAAN DAN PERSEPSI KEAMANAN TERHADAP KEPUTUSAN PENGGUNAAN GOTRANSIT(STUDI KASUS STASIUN TANAH ABANG). Neraca Manajemen, Akuntansi Ekonomi, 1(3). 10.8734/mnmae.v1i2.359
Sukmawati, K., & Kowanda, D. (2022, September 5). KEPUTUSAN PENGGUNAAN E-WALLET GOPAY BERDASARKAN PENGARUH KEAMANAN, PERSEPSI KEMUDAHAN DAN PERSEPSI MANFAAT. JURNAL JUKIM, 1(5), 62-68.
ZAHRIYAH, A., SUPRIANIK, PARMONO, A., & MUSTOFA. (2021). EKONOMETRIKA Teknik dan Aplikasi dengan SPSS (S. WIDAGDO, Ed.; 1st ed.). Mandala Press. http://digilib.uinkhas.ac.id/22746/1/Buku%20Ekonometrika.pdf
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Pajak dan Manajemen Keuangan
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.